| Telephone Line Quality |
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Telephone lines occasionally experience 'line noise' (crackling static that can be heard in the background during a phone conversation) which can interfere with modem operations and, in extreme cases, cause the modem to disconnect. Line noise is often caused by corrosion of the copper telephone wiring in your home or office, recent heavy rain or high humidity. To check for the presence of line noise, plug a standard telephone handset into the telephone lines used by the modem and make a normal telephone call to a friend. Listen for static during the conversation. Another alternative is to take your PC (or just your modem) to a friend's house and use his/her phone lines to connect to the Internet. If you do not experience the same problems that you experience at home, then you know that it must be a local problem (either with your phone lines or the equipment that you have plugged into it). You can report line problems 24 hours a day, seven days a week by calling 147 |